Horizon Contact Centers Senior Application and Database Developer and Administrator Job in Kenya

Horizon Contact Centers is a fully on demand International Contact Center and Business Process Outsourcing (BPO) Company. 

Horizon has a world-class facility within Nairobi, Kenya fully enabled to service the global market by deploying the best of breed technology to run its operations 24 hours a day, 7 days a week.

We are looking to fill the following position;

Position: Senior Application and Database Developer and Administrator

(a) KPIs will be formulated and measure against the following:

• Ensure effective implementation of all departmental processes, policies and procedures.
• Efficient and effective automate at reasonable cost, ALL back office processes that have an impact on the most important unit of the organization, the production floor, to deliver real time operational stats to empower operations to make real time decisions.
• Efficient and effective automate all back office operations to ensure that all employees’ activities and task on any systems contribute to achieving their objectives.
• Provide metrics to show cost / revenue impact of workflow processes on Horizon’s bottom line.
• Work with Call Center Service Managers to ensure production workflows meet and exceed our client’s expectation and grow existing business from the client with the ultimate aim of establishing strategic alliance with the client.
• Ensure successful change management in the automation of the enterprises departmental business processes.
• Ability to lead effectively to ensure target objective are met for all projects.
• Ability to implement in timely manner all projects, which will include managing and mitigating risks.

(b) Knowledge, skills and experience

• 6 + years professional experience in a corporate enterprise setting with the following
• 6 + years in a Senior Technical Position Application/Database Developer with Experience C++, PHP, ASP, MySQL, LAMP, Linux, MS SQL, Oracle, and other object oriented;
• 6 + years experience in Technical Scoping and Specification, Accountability for the technical aspects of the implementation of project plans including technical design documents and diagrams;
• 6 + years experience of database design, management and development working with designers and developers.
• Bachelors degree and four years of related database administration experience and 6 plus years of related database support experience;
• Have in-depth knowledge of the software development life cycle, project management to met deadline and people management to ensure all projects are delivered in a timely and cost-effective manner.
• Experience in CMM level 5 programming and project management environment is a big advantage.

If you believe this is an exciting and challenging opportunity for you; then please go to www.horizoncontactcenters.com for more details and to apply. 

An attractive remuneration is offered for the above position. 

Only shortlisted candidates will be contacted. Closing date is Friday 09th November 2012.

Sales Manager Job in Kenya

Sales Manager

A reputable company in the hospitality industry is seeking to recruit a Sales Manager

Skills

• 5 to 10 years face to face sales
• Self motivated
• Excellent computer skills
• Keen on field work, developing, chasing and closing on potential sales
• Excellent communication skills
• Excellent geographic knowledge of Nairobi
• A highly professional appearance

Duties and requirements

• Strategy Development
• Managing corporate accounts
• 5 to 10 years direct face to face sales.
• A background in Accounts  and Finance is MANDATORY
• Provide detailed reports on monthly revenue, forecast activity, personal targets and company sales by branch.
• Prospect for new market
• Prepare financial reports
• Maintain a corporate client database and strong client relationship
• Develop accurate quotations for tender requests
• Analyze sales performance
• Identify investment plan to improve results
• Maintain accurate sales reports and records from branch managers
• Identify areas of improvements and implement solutions
• Follow up with credit sales to finalize payment
• Analyize and observe competition to ensure we remain competitive in the market

Salary Ksh. 70 - 100 Gross.

Deadline: 5th November 2012
Please send an up to date CV, stating position you are interested in, current salary, accompanied by at least 3 referee telephone numbers/email addresses to;

 jacque@summitrecruitment-kenya.com  

  
Only short listed candidates will be contacted.  

  
Please do not apply if you do not meet the requirements of the job.

Program Director Job in Kenya

Kenya Program Director

Role Description

The organisation seeks a dynamic, strategic leader for the position of Program Director a Program in Kenya.

The Kenya Program Director will lead the Kenya program team to support the government in developing and bringing to fruition the national program. 

The Program Director will guide the Kenya team’s work with policymakers from Kenya’s Ministry of Education and the Ministry of Health, experts at the Kenya Medical Research Institute, district-level government officials, and partner organizations.

The Program Director will have an unfailing commitment to ensuring that the organisation provides the technical assistance and support necessary for the accomplishment of program goals, and ultimate responsibility for the organization’s role in all activities necessary to reach the intended scale. 

This position requires significant leadership experience, cross-cultural awareness, strong problem-solving skills, flexibility, and excellent communication and organizational skills.

Specific Responsibilities
Strategic Management

• Participate in high-level strategic discussions surrounding school health, working with national officials, and deworming in a global context
• Think critically about program costs, resource management, and personnel management to improve program efficiency and adapt program to new contexts over time

Relationship and Policy Management

• Act as the primary face of the organisation in Kenya, ensuring that the organisation is regarded as a reliable partner and team player.
• Cultivate and maintain positive relationships with high- and mid-level personnel from the Ministry of Health and Ministry of Education and other key stakeholders including high-influence policymakers, NGO’s, funders, and other international actors.
• Communicate with policy and technical staff to ensure that the program is consistent with changes in the Kenyan policy environment and with other stakeholders.

Program Management

• Support the design and implementation of the national program, collaborating with Kenyan government officials and other external stakeholders, to provide high quality and responsive technical support for program success.
• Manage key elements of the national program such as training, drug supply and monitoring and evaluation, and ensure all resources, personnel, and information are coordinated, established, and executed.
• Lead the Kenya team, comprised of policy, technical and operational staff, toward concrete deliverables amongst time pressures and capacity constraints while optimizing implementation and creating effective and positive team dynamics.
• Collaborate with the organisation global team members to share information, including adopting good practice from other programs and disseminating the outcomes of the Kenya program for continual learning.

Monitoring and Evaluation Management

• Oversee the utilization of existing program data and creation of implementation systems with an eye toward clear data collection, research-based program implementation, and program improvement.

Operations and Administration

• Be actively involved with the country office staff in personnel and program management including maintenance of basic HR records, financial management, and programmatic review.
• Responsible for recruitment of Kenya team personnel as needed.
• Ensure Kenya team maintains reliable systems of organization and communication.

Qualifications

Education

• Bachelor’s degree or higher in economics, public policy, health, or relevant social sciences; master’s degree or higher preferred.

Experience

• At least 8-10 years of experience working in a Project/Program Management or similar role in a public, nonprofit or private sector office
• Experience in implementation of large scale public health and/or education sector programs desired, school-based health preferred
• At least 5 years of experience engaging with Kenyan government programs and/or policy in some professional capacity, preferably in issues surrounding health or education
• Computer skills necessary include: thorough knowledge of Microsoft Word, Excel, PowerPoint, Internet/Email
• Experience working on large scale distribution of goods and services in any sector desirable

Knowledge and Skills

• Leadership ability; strong critical thinking and judgment skills
• Clear understanding of the Kenyan working environment (culture, people, geography, etc.), ability to leverage that knowledge to help the team make good decisions about operations and program management
• High level of attention to detail and proven organization skills
• Effective communication, verbal and writing skills
• Familiarity with major actors in global public health and education, particularly school-based health preferred
• At least basic knowledge of strategies for addressing neglected tropical diseases
• Fluent in English and Swahili

Desirable Characteristics

• Mature and professional composure
• Natural and comfortable leadership
• Highest level of honesty and integrity
• Openness to working in a flexible work environment with fast-evolving systems and procedures
• High level of initiative in improving the organization’s working environment
• Results-oriented to the point that person is willing to engage hands-on with duties of all variety

To Apply

Applicants should email their applications attaching a detailed curriculum vitae and a letter indicating why they are interested in and qualified for the position and the names of three referees who can provide confidential assessment of their capabilities to a Search Committee. 

All communications relating to applications for this position should be addressed to: email address: therecexpert@gmail.com. 

Applications should be received by 16th November 2012. 

Only shortlisted candidates will be contacted. 

On the subject matter of the email please indicate the position you are applying for.

IPSTC Head of Finance and Administration Job in Kenya

International Peace Support Training Centre

International Peace Support Training Centre (Kenya) Job Vacancies

The International Peace Support Training Centre (IPSTC) is a Research and Training institution focusing on regional peace support capacity building to respond to conflicts through preventive, management, recovery and peace building measures.

The centre wishes to engage a competent candidate on contractual basis in the following position:

Post Title: Head of Finance and Administration Department

Type of Appointment: 2 years contract.
Duration: 2 years renewable.
Location: Karen.
Direct Supervision: Director IPSTC and/or Chief of Staff (COS) IPSTC.
Remuneration: Ksh300,000 gross.

Job Description

Reporting to Director IPSTC, you will be responsible for the daily management of Finances and Human Resources at IPSTC, which includes 2 schools based in Karen and Embakasi. 

You will be responsible for the financial oversight and supervision of all IPSTC finance staff including :

• The IPSTC Budget Manager,
• The Peace and Conflict Studies School (Karen) Accountant,
• The Humanitarian Peace Support School (Embakasi) Accountant,
• The Procurement Office.

You will be expected to develop the business plans of the above with guidance and direction from Director/COS. 

This will involve a thorough management of the cost structure and implementation of financial controls and processes.

Duties and Responsibilities

• Implementation, management and development of financial processes and systems in line with guidance and direction from Director/COS. This also includes the procurement approvals procedure.
• Supervision, management and development of 1 Budget Manager, 2 Accountants and 1 Procurement Officer.
• Management of procurement and invoice approvals.
• Maintenance and monitoring of debtors, ensuring quick recovery of funds and thus reduced level of risk to IPSTC.
• IPSTC international bank accounts management and regular reconciliation.
• Preparation of monthly management accounts for presentation to Director IPSTC in line with established reporting systems.
• Administrative Management of IPSTC Human Resources sticking to Human resource Manual and law in force.
• Maintenance of accurate local records and audit trails.
• Reporting when required on Finance and Budget to IPSTC Staff and Joint Control Board Members.
• Ad hoc duties as directed.

Education, Qualifications and Experience

• University education at Masters Level in Finance or MBA.
• Recognised Local or International Accounting Qualification, e.g. CPA(K), ACCA, CIMA.
• Highly competent user of Microsoft Office, particularly Excel, Word and Outlook.
• Experience of using Accounting Software Quickbooks.
• Qualified accountant with at least 8 years post qualified experience in either the private or public sector.
• Experience of setting up and implementing accounting and internal control systems, particularly in a challenging environment.
• Experience in international organization or working in an international environment.

Competences

• Management Accounting.
• Financial Accounting.
• Working Capital Management.
• Financial Scrutiny/Governance & Efficiency Management.
• Business Planning, Budgeting and Forecasting.
• Legal background
• Human Resources Management.
• Communication skills.

How to Apply:

Applications including cover letter, CVs, copies of relevant certificates, current remuneration and expected remuneration as well as current notice period should be addressed to the:

Director
International Peace Support Training Centre
Westwood Park, Karen
P O Box 24232 - 00502
Nairobi, Kenya

or emailed to: jobs@ipstc.org

Deadline for submitting applications is 18th November 2012. Only short-listed candidates will be contacted.

Mechanical Technician Job in Kenya

Mechanical Technician-Grade 1

Job Purpose

Maintains service operations by inspecting and maintaining vehicles (Mercedes) and Units

Job Duties:

• Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters.
• Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components; repairing body damage.
• Verifies vehicle serviceability by conducting test drives; adjusting controls and systems.
• Complies with state vehicle requirements by testing engine, safety, and ensuring all stickers e.g insurance are valid and not expired.
• Maintains vehicle records by recording service and repairs.
• Manages costs by using warranty; evaluating service and parts options.
• Takes note and keeps record of the repair/ maintenance work to be undertaken to countercheck upon completion of work and collection of work.

Skills/Qualifications:

• Experience of one to two years is needed
• Aged between 25 and 30 years
• Diploma/ degree in Bachelor of Science (Mechanical Engineering) or any other relevant University degree.
• Mature, Creative, Ambitious and aggressive.
• Excellent communication skills.
• Strong interpersonal skills and ability to establish strong working relationship with colleagues.
• Computer literate
• A person of integrity
• Self motivated person who is also outgoing.
• Must be able to work independently and meet strict deadlines.
• Exposure with Mercedes make will be an added advantage

If interested, kindly send your CV to recruitkenya@kimberly-ryan.net 

Job in Kenya for a Security Officer

Security Officer

 
Duties and Responsibilities

• Reporting directly to the Head of HR & Administration, the Security Manager will provide security leadership and direction to the Company through effective organization, administration and operation of the security function.
• Develop and implement security policy, strategy, guidelines in consistency with best global practices.
• Identify all security risk areas and develop better operational methods to mitigate the risks.
• Carry out security audits and surveys, review security processes, procedures, contingency plans and control in compliance with the set security standards.
• Manage the incident reporting process to track trends and develop effective responses.
• Assist in the selection and management of third party security providers through clear and measurable Service Level Agreements.
• Ensure proper administration of departmental personnel and resources with aim of managing cost within the approved budgets.
• Provide guidance in high level investigations to all reported cases against company employees and property.
• Liaise with relevant government departments, police, local administrators, neighborhood security institutions in handling security issues with the Company.
• Develop, implement and supervise security emergency action plans.
• Anticipates and prepares adequate responses to matters affecting staff safety/security.
• Monitors and tracks all staff travels and advises staff regarding Security Clearances to ensure all staff are adhering with existing tracking and travel procedures

Qualifications

• Holder of a Degree in Security Management or equivalent professional training
• Thorough knowledge in criminal investigations and litigation procedures will be paramount
• At least 5 years relevant working experience in a similar senior position. Demonstrate working experience with electronic alarms, Access Control systems, CCTV and other technology based security systems
• Demonstrate capability of commanding a contracted or in house guard force
• Previous clean record in disciplined services and accounting knowledge will be an added advantage
• Must be medically and physically fit with no criminal record with a valid Certificate of Good Conduct
• Competence in Driving (BCE), Dog handling, Computer knowledge and unarmed combat skills
• Highly confidential individual.

If interested,kindly send your CV to recruitkenya@kimberly-ryan.net 

Workshop Controller Job in Kenya

Workshop Controller (Supervisor)

Key responsibilities

• Assist in implementation of vehicle maintenance plans at the supplier’s premises.
• Inspect vehicle preventive maintenance and repairs.
• Raise vehicle service and repair Interim Orders as per the maintenance contract, for approval.
• Carry out vehicle licensing as necessary to comply with the Traffic Act;
• Ensure controls and cost management;
• Full responsibility of workshop team and their daily functions (the areas of work would include products like air compressors/gear boxes/chemical injection pumps/small motor repair/ electric actuators/ gen instrument repair/breathing air compressors) in the workshop.
• Responsibility to review and present the inspection report for each equipment.
• Addressing all performance and deliverable issues with staff.
• Assess status of machines and parts follow up with admin.
• Identify what spares and other additional works require
• Allocation of the daily jobs and effective administration.
• Provide high level technical support to workshop team.
• Provide unit team with necessary tools, i.e. manuals, identifying training needs.
• Perform quality check on machines prior to the delivery.
• Provide all the relevant paperwork.
• Discipline and productivity responsibility of staff members
• Daily feedback to Supervisor/Manager.
• Ensure machines are stored efficiently.
• Attend and conduct morning workshop meetings.

Qualifications

• Bachelor of Science (Mechanical Engineer) or Diploma in Automotive Engineering;
• At least three years’ experience as an automotive engineer.
• Experience in working with the Mercedes make will be highly considered
• Strong coordination skills;
• Self -motivated and able to work with minimal supervision;
• Ability to work within time limits and with ‘out of the box’ mentality when required, due to time constraints to make sure work is done by deadline.
• Be motivated at all times and to motivate the rest of the crew as well.
• Assertiveness where quality and cleanliness is at stake
• Computer skills
• Skilled in troubleshooting and corrective repairs on critical problems within less downtime.
• Have a valid driving license and be computer literate.

If interested ,kindly send your CV to recruitkenya@kimberly-ryan.net 

Club Accounts Assistant Job in Kenya

Vetlab Sports Club is a Private Members Club situated in Nairobi and seeks to employ a suitable Kenyan Citizen with the right attributes to fill the position below

Accounts Assistant 

Job Description:

•  A two-month placement at the Club
• Reliever for accounts receivables assistant
• Assist in preparation of audit schedules in readiness for the final audit for the year October 2011 to September 2012.
• Assist during the audit.

Job Specification:

• CPA(k) finalists
• 1 year experience in accounts.
• Experience in annual audit will be an advantage
• Ability to work in an environment that demands exceptional performance.
• Be computer literate and a team player.

Applications letters accompanied by a detailed resume, stating expected remuneration, should be sent to the e-mail address below by Friday 2nd November, 2012

accounts@vetlabsc.com 

Club Accounts Assistant Job in Kenya

Vetlab Sports Club is a Private Members Club situated in Nairobi and seeks to employ a suitable Kenyan Citizen with the right attributes to fill the position below

Accounts Assistant 

Job Description:

•  A two-month placement at the Club
• Reliever for accounts receivables assistant
• Assist in preparation of audit schedules in readiness for the final audit for the year October 2011 to September 2012.
• Assist during the audit.

Job Specification:

• CPA(k) finalists
• 1 year experience in accounts.
• Experience in annual audit will be an advantage
• Ability to work in an environment that demands exceptional performance.
• Be computer literate and a team player.

Applications letters accompanied by a detailed resume, stating expected remuneration, should be sent to the e-mail address below by Friday 2nd November, 2012

accounts@vetlabsc.com