Tuesday, March 18, 2014

Teaching Jobs in Nairobi, Kenya


A well-established private secondary School in Nairobi, is looking to fill various teaching vacancies as part of its growth and mission to become the leading institution in the region.

We are seeking teachers teaching the following subjects:
  • English
  • Mathematics
  • Chemistry
  • Business studies
  • Physics
  • Geography
  • Biology
  • History
Applicants must have graduated with at least second class honors and should have some teaching experience preferably one year and above. 

However, we are also giving recently graduated teachers an opportunity provided they have the ability, commitment and desire to produce better results for the school.

Applicants are required to send the CV/Resume together with relevant testimonials that include; Scanned (degree certificate, ID photo and other relevant testimonials). 

The applicants should also provide rough estimates of the Salary they expect to be paid if successful.

All Applications should be sent to jobs@titanskenya.com before March 30th

NB: Kindly note that we only accept online applications and we do not charge applicants any fee to hold or accept their applications in our database

Wrigley Maintenance Supervisor Job in Kenya

Maintenance Supervisor


The Wrigley Company is the world's largest manufacturer of chewing gum.  A subsidiary of the MARS Incorporated Company, a global leader in the chocolate and pet-food categories and one of the largest privately owned businesses.

At Wrigley, we love what we do and are passionate about our people. People in over 150 countries enjoy our brands everyday. 

Our secret to success is ensuring our associates treat the business as if it were their own and ensuring that we harness the individual strengths of our people. We also place great emphasis on being a responsible company with an eye on the future. 

We are seeking to recruit a Maintenance Supervisor, reporting to the Production Manager. For more information on Mars Incorporated and its affiliates, please visit http://www.mars.com/global/about.aspx

Job Purpose

The position holder shall be responsible for organizing, monitoring and supervising plant maintenance operations providing technical assistance to the Production department. 

The holder shall also be responsible for sound people management, engineering problem solving and project management related to improvements and safety to ensure the availability and reliability of all machinery so as to meet the production requirement.

Key Responsibilities
  • Effectively participate and offer engineering support and solutions to Weekly reliability and weekly operations meetings to deliver on set targets.
  • Identify and lead continuous improvement activities in the plant to reduce wastage, water consumption and other types of energy.
  • Lead and facilitate team to deploy the relevant LEAN/TPM tools leading to long term sustainable performance improvement.
  • Design or modify line bottlenecks to improve flow and productivity of machines in the factory.
  • Responsible for management and development of Mechanics, and technical expertise in the area through coaching, mentorship and motivation of team and conducting performance appraisals.
  • Lead the maintenance team in identification and evaluation of safety risks and take action to mitigate risks associated with all maintenance activities and electrical/electronic areas.
  • Manage the execution of projects within maintenance area and ensure that company machinery under service contract are properly serviced and maintained.
  • Bachelor’s degree in Science, Technology (Mechanical Engineering or Mechatronic) or Equivalent from a recognized University.
  • Minimum 3 years’ experience in a manufacturing plant working in an engineering   leadership position.
  • Working knowledge of ISO systems and TPM as well as knowledge of local OHS Act requirements.
  • Demonstrated leadership capabilities.
How to apply:

Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by end of day Monday 7th April 2014 to:

Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted. Please note that we do not charge fees for receiving or processing job applications.

Account Manager Job in Kenya

Account Manager
Job Code:  AM/AHC
Number Of Positions Open: 2    
Reports To: Business Development & Account Management Lead
Location:  Nairobi, Kenya     
Closing Date:  Open Until Filled


We are excited to be growing and hiring to build the next generation of seasoned Armada Guides on sound practices and values so that our philosophy can transcend into our services. We hope you join our tremendous team that is helping change our industry.

The ideal candidate should exhibit strong communication, influencing, and problem solving skills towards all stakeholders.  
We are looking for someone who wants to be the best at what they do.  Someone who enjoys doing more, getting more and being more and who isn’t afraid to look at a challenge head on, inside out, upside down or even a little sideways to get the best possible results.

We’re looking account manager with a passion for serving clients and creating solutions to their unique challenges.  

This individual has to have a strong understanding of organizational hiring needs as well.  As part of the field sales team, you will be the face of Armada Human Capital, presenting to clients in their comfort zones.  You will be up-selling Armada HC’s extensive line of recruitment specific solutions to organizations to help fill their current openings and build their business. 

This is an opportunity to work with a seriously fun and hard-working team in a critical role with significant room for growth.

Primary Responsibilities
  • Act as primary account owner with ultimate responsibility for customer loyalty.  You will be required to  retain business through the provision of proactive, quality customer service and up-sell opportunities and to close new business through the identification and pursuit of clients within East Africa.
  • Develops and executes approved account plans for assigned accounts to maintain and maximize client market.  Ensures sales growth and actively seeks solutions and improvement as required
  • Manage existing client accounts
  • Acquire new business
  • Cultivate relationships
  • Identify up-sell opportunities
  • Create and manage a pipeline of potential business
  • Train customers on Armada products or tools
  • Monitor account productivity
  • Identify account trends and training needs
  • Focus on client retention
  • Focus on winning new business
  • Cover East African territory effectively
  • Resolve client complaints/issues
  • Develop client expectations – client satisfaction
  • ROI analysis
  • Develop executive summary of Armada services that clients are currently using and review quarterly with decision maker.
  • Working with client relations and other sales channel partners to support clients and penetrate account base for retention and new business opportunities.
  • Ensures operational terms and conditions of clients contract are administered and services provided are within the scope of the contract.
  • Collaborate with Sales and Service Delivery to formulate service strategies and resolve operational challenges.
Account Management
  • Support an assigned base of Armada HC clients through sales and follow-up activities,
  • Coordinate sales calls, meetings and presentations; create and deliver customized “standard” presentations,
  • Assess and identify customer needs, effectively handle objections and close sales,
  • Monitor account production and growth and predict future needs,
  • Communicate account plans and key customer issues to all members of sales and support teams,
  • Communicate account plans key customer issues to all members of the sales and support teams,
  • Differentiate self and Armada HC from competitors by knowing the customer better and developing solutions based on this knowledge.
  • Identify possible threats to sales opportunities and create solutions to overcome them.
Building Partnerships
  • Partner with account decision makers to identify ongoing account trends/usage rates, Armada product needs and usage,
  • Up-sell additional services and products to the
  • Cultivate relationships, both laterally and above the primary contact,
  • Resolve customer complaints/issues by effectively working with the customer service team to support the customer,
  • Keep customer’s interests in mind when doing business,
  • Partner with internal Armada HC resources to make or expand the sale.
In order to be successful, you will require:
  • Achievement Drive:  Must be determined to enthusiastically engage in activities that lead to meeting and exceeding sales quotas.
  • Initiative:  Must be able to identify sales opportunities, anticipate problems/objections, and decisively take the necessary appropriate steps to achieve desired outcomes.
  • Listening Skills:  Must exercise outstanding listening skills to effectively assess customer needs and ensure the success of the sales opportunity.
  • Negotiation:  Must secure agreement to provisions set forth in the business contracts in a manner that enables the achievement of common goals and leaves the customer with a positive view of Armada
  • Influencing:  Must persuasively convince the prospect that Armada’s products and services offer the best value, taking into account the concerns and point of view of the prospect.
  • Presentation skills:  must confidently communicate the business value of Armada’s products and services to key stake holders using visual aids and technology
  • Verbal Communication:  Must be verbally astute but demonstrate flexibility to communicate with a wide range of stakeholders, tailoring his/her language to suit the target audience.
  • Perseverance/Follow Up:  Must monitor all business in his/her pipeline and follow up with prospects in a timely manner to achieve desired outcomes.
  • Resilience/Coping with Pressure:  Must continue to work effectively and maintain a positive outlook when faced with difficult situations, a heavy workload, and considerable pressure to achieve sales targets.
  • Selling Skills:  must accurately identify and prospect needs and match these with the capabilities of Armada products and services in order to retain business and acquire new business.
  • Competitive Awareness:  Must maintain current knowledge of competitor offerings in order to effectively handle objections and persuasively present the competitive advantages of Armada.
  • Planning & Organizing:  Must demonstrate excellent organizational skills in order to develop an damage his/her pipeline, manage multiple accounts and prioritize leads.
  • Product Knowledge:  Must maintain accurate and current product knowledge for any array of products and services in order to effectively counter objectives and match the needs of customers with real capabilities offered by Armada
Education, Requirements and Experience
  • Must have 5-7 years of ‘consultative’, SME and  Large Enterprise account, sales experience
  • Candidate would ideally have worked in, or sold to Large businesses and or MNC accounts
  • Must have experience in managing a yearly quota of  $0.5m or more.
  • Travel 50 – 80%
  • Would ideally be located within 30 miles of Armada Office in assigned territory
  • Is able to make presentations to large groups, and/or key executives
  • Proficient in Word/Excel/Power Point and in using the internet
  • Has a demonstrated history of exceeding sales goals and quota’s
  • College Degree preferred
  • Managing CRM Database and Information
How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Account Manager

SEO Content Writers Jobs in Kenya

SEO Content Writers

We are looking to recruit SEO content writers into our team of writers. Those who wish to apply should meet the following qualifications.
  • Have access to a computer with reliable internet connection
  • Ability to write 100% original content.
  • Have good English skill
  • Able to write at least four 500 word articles per day.
  • Should be able to work at night
Applicants should good English writers.

Payment: From 150/= per 500 word article. .

Send your application with your CV attached to wacugamarto@gmail.com thanks

Lead Generator & Marketing Coordinator Job in Nairobi, Kenya

Lead Generator & Marketing Coordinator
Job Code:  LG/AHC/140315
Number Of Positions Open: 2    
Reports To: Business Development & Account Management Lead
Location:  Nairobi, Kenya     
Closing Date:  Open Until Filled


We are excited to be growing and hiring to build the next generation of seasoned Armada Guides on sound practices and values so that our philosophy can transcend into our services. We hope you join our tremendous team that is helping change our industry.

The ideal candidate should exhibit strong communication, influencing, and problem solving skills towards all stakeholders.  We are looking for someone who wants to
be the best at what they do.  Someone who enjoys doing more, getting more and being more and who isn’t afraid to look at a challenge head on, inside out, upside down or even a little sideways to get the best possible results.

We are looking for an entry-level lead generation and marketing coordinator.  This individual will be responsible for identifying and immediately following up with hot leads, monitoring lead activity and relevant lead conversation activities and reporting there on.  In addition, this individual will help from time to time with first-touch demand generation activities (digital marketing, events, conferences, trade shows, etc.).  You will also directly liaise with the sales team to ensure hot leads have scheduled meetings with account managers.

This is a challenging entry-level position ideal for a responsible person seeking to help drive success for a goal-oriented marketing and sales effort.  The candidate should be confident and articulate on the phone and in person, capable of learning new concepts related to talent management solutions, willing to dig into research on prospects, and eager to set, meet and report on goals related to lead generation.  

While you will be given specific goals and held accountable for reporting their success/failures, you will also have the opportunity to contribute to the ongoing improvement of lead-gen tactics.

Direct experience in inside sales, telemarketing and/or marketing is preferred.  The candidate will be expected to learn and use the marketing automation and CRM tools available to support lead generation work and to build reports in Microsoft Excel and Insight Squared.  The position will support the marketing and business development team.

Primary Responsibilities
  • Prospect, qualify and develop sales-ready leads through targeted, outbound calling, and emailing.
  • Respond to and qualify incoming inquires from phone, web and email
  • Gain understanding of clients needs and gather information about the prospects needs and pain points
  • Overcome business objections of prospective customers
  • Accurately track and report all lead pipeline information in Salesforce
  • Follow up with hot leads
  • Help qualify warm sales leads via online databases and outbound calling
  • Use marketing automation solution to qualify prospects and capture key data points
  • Educate warm prospects on the benefits of our solutions in order to persuade them to take the next step in the sales process.
  • Clear, concise and consistent follow up via e-mail when appropriate
  • Proactively continue a thorough understanding of the company’s products and services, industry and client needs.
  • Increase sales pipeline through lead generation efforts
  • Contribute to targeted marketing plans other marketing campaigns.  Provided constant feedback to marketing on the effectiveness of different messages and campaigns (reports).
  • Create a superior prospect experience that sets the stage for future sales by navigating to key decision-makers, identify need, generate interest, qualify and close on an appointment for the Sales/Account team and perform company research.
  • Directly mange the development and execution of marketing programs that drive sales, lead generation, lead development and customer adoption within a specified budget
  • Responsible for the creation of all lead generation campaigns, advertising vendor management, create of sales collateral and management of advertising budget, including but not limited to mass media, print, direct mail, web and video
  • Coordinate tracking marketing’s lead databases and CRM integration with other parallel departmental functions.  Collaborate to develop metrics to track lead impact on sales funnel.  Utilize results to improve and enhance effectiveness of future marketing programs
  • Directly manage vendor relationships and production implementation specifically related to lead development and customer adoption
  • Works with the business unit personnel to provide product, pricing, training and advertising support as well as direct participation in lead generation as appropriate.
  • Works with sales representatives to assist in the implementation of proactive retention, cross-sell and up-sell opportunities with existing customer contacts/touch points.
  • Work closely with sales representatives to monitor lead generation/development and identify opportunities for improvement or changes in current processes.
  • Work to identify and execute integrated sales and marketing communication programs with effective messaging and positioning.
Market Research and Support:
  • Gather competitive analysis to ensure that all product price points and services are in line with the market
  • Coordinate local research as necessary including focus groups, printed, telephone surveys to support product, service and advertising strategies.
  • Support product managers in long term strategic planning process
  • Working with the marketing department to help ensure our services provide an excellent client experience, resulting in achievement of business objectives.
  • Development and implementation of promotional programs.
  • Assist with new product launches, operational integration of product offerings, and product migration strategies
  • Provide input on product decisions and new programming launches
  • Coordinate efforts on programs, promotions, budgets and calendars for optimum performance of marketing resources.
Advertising Strategies and Execution:
  • Assist in implementing marketing strategies and tactics to drive customer acquisition and revenue across business product lines.
  • Stay proactive in identifying opportunities for growth
  • Update and maintain marketing materials; maintain accuracy of all sales and customer literature (including proposals, direct mail, etc), ensure adequate quantities and timely distribution
  • Plan media usage, including print, broadcast, cross-channel, direct mail, sales and telemarketing.
  • Cultivate relationships with advertising agency and other consultants/vendors to create marketing materials that will drive customer activity.
  • Responsible for ensuring that product and contact information are kept up to date on our website
  • All other duties as assigned by the Marketing Lead.
Education, Requirements and Experience

Skills & Abilities
  • Knowledge of HR Industry and available solutions
  • Knowledge of company products and services
  • Ability to communicate with clients, employees and various business contacts in a professional and courteous manner
  • Ability to demonstrate skills in leadership and general management
  • Ability to organize and prioritize multiple work assignments
  • Ability to pay close attention to detail
  • Ability to make sound decisions using information at hand.
  • Ability to learn quickly and provide detailed solution information to prospects and clients
  • Professional and self-motivated attitude
  • Desire to move into either a sales or marketing role
  • Ability and desire to excel at prospecting using a combination of new and tried techniques
  • Excellent verbal and written communication skills
  • Organized, ability to multi-task, detail oriented and team player
  • Managing CRM Database and Information
Education and Experience
  • Bachelor’s degree in Marketing, Business or equivalent plus 3-5 years of experience in marketing
  • HR industry or service industry experience preferred
  • Strong and effective communications skills including verbal, written and facilitation
  • Requires analytical ability, accuracy and attention to detail
  • Capability to function under pressure and to identify critical work assignments to meet real time customer service needs.
  • Ability to flourish as part of a team
  • Highly adaptive, flexible and able to shift strategies on short notice as environment dictates
  • Proficient in the use of presentation, word processing and spreadsheet software
  • Requires excellent organizational and time-management skills, including ability to effectively plan and prioritize assignments in an interdependent environment
How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Lead Generator & Marketing Coordinator

Logistician/Driver Job in Kenya


SIF (Secours Islamique France) is a non-governmental organization (NGO) of international solidarity for emergency relief and development. SIF intervenes without any affiliation to politics, religion or financial profit in responding to the basic needs of the most vulnerable populations.

SIF is looking for a professionally confident, self-motivated, experienced and a committed team player to fill the above position.

The logistician plays a key role in implementing the country strategy, especially the required logistical inputs, as well as ensuring that established Logistics policies are followed

He/she is responsible for the management of logistics function at the capital,
including the implementation of procedures for procurement, fleet management, communication systems, in line with SIF guidelines and procedures.

Responsibilities and Duties
  • Assist Logistics Coordinator in general Logistics Planning and implementation of logistics component of the SIF Country Strategy.
  • Purchase requisitioned items in accordance to SIF supply chain regulations and ensure that correct and good quality goods are received by requesters on time
  • Manage stock as prescribed in SIF regulations and ensure that goods are safe from pilferage and severe physical and weather conditions. Ensure correct use of goods as per Donor conditions and monitor expiry dates so as to avoid wastage
  • Manage SIF assets in a cost effective manner and as prescribed in the regulations so as to realize optimal benefits, low cost of ownership and optimal lifespan
  • Ensure that SIF fleet of vehicles are managed in a cost effective manner and fuel usage follow up, analyzed and reported on a monthly basis
  • Ensure cost effective functioning of IT and communication systems
  • Effectively and efficiently manage staff and Cargo movements
  • Relevant diploma in either Business, Logistics & Procurement, Engineering or any other relevant course
  • At least 2 years of relevant logistics experience in an NGO
  • Have excellent IT skills and proficiency in MS Office
  • Have a valid Kenyan Driving license, preferably class BCE
  • Be transparent, honest and trust worthy; be able to work under pressure and strict deadlines
  • Good communication skills in both English and Swahili (Written and spoken)
  • Knowledge of Motor vehicle mechanics or Electrical installation will be an added advantage
  • Proactive and able to work independently and have a good sense of organization;
  • Have an eye for detail and Good numeracy
  • Have interpersonal skills, high communication abilities and training abilities
  • Have the ability to work in a cross cultural environment;
Submission of Applications

The position title (Logistician/Driver) should be indicated on the subject line. Only shortlisted candidates will be notified.

To apply, send Cover Letter and C.V. to sif@gmail.com before 30th April 2014.

Trianum Hospitality Maintenance Supervisors Jobs in Kenya

Trianum Hospitality is a boutique consulting and management firm that operates serviced apartments and boutique hotels.

The company is seeking to fill the following positions at a variety of its managed properties:

Maintenance Supervisors 

You will be responsible for maintenance, repair or replacement of plant, equipment and systems.  You will also facilitate regular communication with the Front Office, Housekeeping, Kitchen and F&B Department to coordinate maintenance and repair work in process areas.

You need a wide range of repair and maintenance skills including some or all of the following areas: air conditioning, appliances, carpentry, electrical, heating and
cooling, painting, plumbing, pressure washing, roofing and windows and doors. 

The right candidate will hold a diploma or degree in a relevant technical field or a combination of suitable education and prior experience.  Prior supervisory experience in a hospitality establishment will be a distinct advantage.  He/she will have a wide knowledge of the Kenyan Construction industry and products.  You are strong, able bodied, organized and detail oriented.

Candidates who meet the above criteria and are qualified are requested to make their applications by sending a letter of application and detailed and updated curriculum vitae to hr@trianum.co.ke to reach us before 24th March 2014.

Kimetrica Senior GIS Application Developer and Programmer Job in Nairobi, Kenya

Senior GIS Application Developer and Programmer

Job description 

Under the overall supervision of the Chief of Party (FEWS NET TSC) and under the technical supervision of the Head of Software Development, the Senior GIS Application Developer is responsible for developing a major online software project with significant GIS and geo-spatial analysis components. 

The work includes developing clean, intuitive and effective browser-based GUIs using OpenLayers and other JavaScript frameworks.  

In addition, the GIS Application Developer will develop data structures, methods and services that allow effective data management and integration with other data sources using Data Warehouse principles and PostgreSQL/PostGIS. 

The software is used for early warning and disaster management globally. The
objective of the position is to ensure timely and high quality delivery of reliable and cutting edge technologies to the client.

Specific tasks include:
  • Research appropriate methodologies, technologies and approaches
  • Understand user requirements and define use cases
  • Provide substantial inputs into the application design and architecture and documentation
  • Lead project management and ensure delivery using a combination of Prince II methodologies
  • Develop GIS and geo-spatial processing functionality, primarily in a dot NET environment and or using ESRI products
  • Liaise with statistical and geo-spatial analysts and subject specialists to develop analytical algorithms
  • Development of clean, intuitive and effective GUIs
  • Create visualizations of spatial data using thematic maps (choropleth, proportional symbols, dot distribution, etc.)
  • Supervise in-house and outsourced development contracts as required and assist in the identification of additional talent
  • Develop data structures, methods and services that allow effective data management and integration with other data sources using Data Warehouse principles and PostGRES
  • Liaise with Kimetrica’s Software Development Service to ensure full consistency of approaches and to leverage in-house resources where necessary
  • Present to Kimetrica staff and clients and regular communication with project stakeholders
Desired Skills and Experience
  • Bachelor's Degree in Geography, Computer Science, Planning or related field preferred
  • A minimum of five (5) years of full-time, or equivalent part-time, programming experience in .NET C# and/or Java
  • Expert knowledge of spatial databases using PostgreSQL 9.3 and PostGIS 2.0 or 2.1
  • Knowledge of web services/service-oriented architecture (SOA) standards including Representational State Transfer (REST), Simple Object Access Protocol (SOAP), web service description language (WSDL), extensible markup language (XML), AJAX, and related technologies/standards required.
  • Strong knowledge and experience with OpenLayers and JavaScript Framework (preferably ExtJS, but Dojo, JQuery, Angular will also be considered)
  • Ability to develop approaches to debugging and optimizing code in a complex multi-tiered environment
  • Programming with ESRI ADFs (ArcObjects, ArcGIS APIs for web development) and designing, implementing, or working with ArcGIS Server Enterprise.
  • At least two (2) years of experience in database development and strong knowledge of Data Warehouse design and methods
  • Strong analytical skills including a knowledge of geo-statistics and an ability to write complex algorithms in code
  • Sound knowledge of version control systems, preferably git
  • Uncompromising commitment to quality control and attention to detail
  • Ability to work remotely and with minimal supervision if required
  • Strong English language communication skills (verbal and written)
  • Proven project management experience and specifically experience of AGILE/SCRUM
  • Willingness to travel to Kenya and/or the US for periods of 1 - 2 weeks
Terms and Conditions:
  • Contract will be deliverable based
  • Fun, friendly and stimulating working environment
  • Ideally, based in US or Kenya or with frequent travel to the other location, but remote work will be considered
To apply, please send a cover letter and CV to jobs@kimetrica.com.  Please put in the subject line of your e-mail:  Senior GIS Application Developer/Programmer

Applications by Friday, 25th April

We will contact only eligible candidates to further discuss their availability.

About Kimetrica

Kimetrica LLC's mission is to improve the quality and accountability of service delivery in the non-profit sector through the provision of affordable knowledge management tools, data, and training services. We help governments, international organizations, NGOs and community organizations make decisions based on the best available information. 

Typically, our clients have specialized information needs that go beyond the capabilities of conventional business intelligence and management information tools. Kimetrica provides bespoke solutions to organizations with missions that are bigger than just making profits, and who need to know more than just the bottom line. Much of our work focuses on measuring performance for complex projects and on managing risk in highly unstable and disaster-prone environments.

Customer Care Representative Job in Kenya

Customer Care Representative

Saman Associates is currently in the process of recruiting a Marketing & Customer Care Manager. 

The holder of this position shall be responsible for acting as a liaison between customers and the company. She/he will serve customers by providing product information and resolving product problems.

The incumbent will be responsible for the following:
  • Resolve product problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Answer questions about terms of sale for any company’s product.
  • Use telephones, email and social media to reach out to customers and verify account information.
  • Inform customer of deals and promotions.
  • Work with Marketing and Customer Service Manager to ensure proper customer service is being delivered.
  • Prepare product or service reports by collecting and analyzing customer information.
  • Maintain financial accounts by processing customer adjustments and follow up on debts the clients owe the company.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Compile reports on overall customer satisfaction.
The successful candidate should have the following qualifications:-
  • Minimum of a Diploma in Customer Service or business/marketing-related field.
  • At least two (2) years experience in Customer Service.
  • Experience in Public Relations, Marketing or Event Management.
  • Track record of listening and responding to customers’ needs and concern.
  • Experience in market research and data analysis.
  • Ability to communicate well with people of all levels.
  • Added advantage to those experienced in property sales and marketing.
  • Experience working in a marketing agency is an added advantage.
  • Excellent presentation and negotiation skills.
  • Excellent interpersonal skills and ability to foster strong relationships with partners and clients.
If you believe you qualify for this position, please send your CV and details of your current and expected remuneration to recruitment@samanassociates.co.ke

Only qualified candidates shall be contacted

Coca-Cola Sabco HRBP Sales and Marketing Job in Kenya

HRBP Sales and Marketing - Learning and Development


Coca-Cola Sabco is a Franchise for the Coca-Cola Company. Coca-Cola Sabco’s Kenyan plant in Embakasi, Nairobi, employs approximately 825 people and is one of the biggest bottling plants in the group.

Job Purpose

In this role you will take charge of all learning and organizational development activities for the Sales and Marketing department and ensure that these are aligned to organizational needs and objectives. You will also be a HR Advisor to the department and ensure achievement of overall organization goals.

Key Responsibilities

  • Developing appropriate learning interventions and course content for training programmes
  • Conducting Training Needs Analysis and recommending a complement of internal and external learning programs that are aligned to business objectives and employee needs
  • Preparing the organization’s annual training budget
  • Delivering and developing learning activities that cover a variety of skills and knowledge areas
  • Deploying effective processes for succession planning and career development, so that successors are identified and developed for key positions within the organization, and so that the talent within the organization is fully developed and critical skills are transferred.
  • Conducting ROI assessments of training interventions to ensure suitable quality and delivery & value impact.
  • Implementation of a performance management process which ensures, on an ongoing basis, that staff set clear and relevant annual objectives, receive accurate performance reviews, and have active development plans
  • Providing ongoing operational support and guidance to the Sales and Marketing function in terms of HR processes.
  • Aligning various HR policies, procedures within the country labour laws.
  • Managing industrial relations issues and grievances in the Sales and Marketing function
  • Recruiting and retaining high calibre staff with the right skills for the job, through effective marketing of job opportunities, and through promoting the company as an employer of choice.
  • Implementing compensation/incentive programmes and benefit plans which are competitive and effective in motivating and retaining high performers
  • Ensuring that the Sales and Marketing function is aware and educated on all company policies and practices.
  • Facilitating transfers, relocation and termination matters of staff.
  • Advising departmental managers on staff discipline when necessary using appropriate techniques.
Education and Qualifications
  • University degree and Higher National Diploma in Human Resources.
  • Membership of relevant professional bodies such as IHRM.
  •  5 to 7 years active and relevant in a HR Generalist experience, 3 years must be in a well established learning and development function.
  • Experience of implementing organizational change.
  • Ability to convince others and to be proactive.
  • Strong ability for decision-taking under pressure.
  • Leadership and people development skills.
  • Excellent communication and presentation skills.
  • Knowledge of disciplinary proceedings and labour laws.
  • Exposure to SAP is an added advantage
How to apply:

Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Friday 28th March 2014

Email: recruit@adeptsystems.co.ke

Only short listed candidates will be contacted. Please note that we do not charge fees for receiving or processing job applications.

Monday, March 17, 2014

Sales and Marketing Manager Job in Kenya

Sales and Marketing Manager

Department: Sales and Marketing
Position: Sales and Marketing Manager
Reporting: General Manager and Director

Job Purpose:

The Manager shall be fully responsible for all sales and marketing functions and shall ensure that the company attains and achieves the set monthly and annual targets. 

The manager will be the organizations’ primary contact person in sales and marketing related matters.

Key Responsibilities
  • Overall co-ordination and growth of sales and marketing for the company. Responsible for the growth of sales in the company by achieving set targets and strategies. You will also follow up leads to convert them to actual business. Meet Sales Targets and Budgets for volumes and profitability.
  • To plan and organise Sales activities including client meetings. This plan shall be communicated to management regularly as agreed from time to time.
  • Service Existing client base and offer added value to new and existing clients. This will ensure that we keep old clients while pursuing new clients.
  • Report accurately on customer visits and arrange appropriate follow-ups. Handover to Operations clients’ requirements to ascertain that Operations are able to adhere to clients’ requirements. You will also be responsible for monitoring if clients’ service level agreements are met.
  • Preparing and sending daily, weekly and monthly report to management as agreed from time to time. You will also give market intelligent reports to management.
  • To guide staff under you. To give them route leadership so that they are able to achieve the departmental goals. To ensure they are well trained and have the right skills to perform their duties.
  • To monitor quotations and offers to clients and agents. You must make sure we do not miss business opportunities due to non-response
Key Competencies: Drive for results

Key Tasks:
  • Growth of sales in terms of volumes as well as profitability
  • Set high performance standards and pursue agreed goals
  • Strive for constant improvements and take responsibility for achieving business results and persevere despite obstacles
  • Report problems to management with suggestions for resolutions
  • Analyzing tenders and bidding where necessary
Key Competencies: Understanding operations

Key Tasks:
  • Maintaining existing clients and adding value to them Understanding of pricing and profit analysis
  • Market analysis and the use of statistics to gain clients Demonstrate an interest in and an understanding of issues relevant to your department
  • Understand priorities, products and services and have a good grasp of how the department is run
  • Bring best practices to the attention of the department
Key Competencies: Problem solving and decision making

Key Tasks:
  • Diagnose problems and thoroughly analyze information to guide decision making
  • Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions
Key Competencies: Team work

Key Tasks:
  • Working with other departments to ensure that clients get proper and unquestioned customer service.
  • Demonstrate cooperation and trust with colleagues, supervisors, teams and across departments
  • Actively participate in and conduct organized meetings.
  • Interact with other staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication.
Key Competencies: Adaptability

Key Tasks:    
  • Be open to new ideas and make changes in the job and routine as required
  • Work in line with business requirements in a flexible and optimistic manner
  • Complete tasks as directed by management
Key Competencies: Planning and organizing   

Key Tasks: 
  • Establish action plans and schedules for meeting departmental priorities
  • Assign responsibilities, allocate resources and coordinate the activities to yourself and others so as to meet the objectives given
Key Competencies: Impact and influence

Key Tasks:
  • Promote your ideas persuasively and shape the opinion of your managers and to overcome resistance
  • Build consensus for action and negotiate mutually beneficial solutions implementation
Key Skills and Qualifications;
  • Minimum Bachelor’s Degree. A Master’s degree desirable.
  • Minimum 8 years’ experience and 5 must have been in a managerial position.
  • Experience in the logistics or clearing and forwarding industry is highly desirable
  • Hungry for success.
  • Team Player. • Efficient.
  • Self-motivated and confident.
  • Organised
  • Excellent Communicator both verbal and written.
  • IT literate.
  • Ability to work under pressure and tight deadlines.
  • Positive attitude and flexibility with ability to work unsupervised.
  • Analytical mind
  • Result Oriented
  • Possess Supervisory Skills
  • Intelligent.
  • Well presented
  • Ability to think on one’s feet.
Email CV and salary requirements to recruitment@odumont.com with “Sales and Marketing Manager” in the subject line