Monday, March 17, 2014

Sales and Marketing Manager Job in Kenya

Sales and Marketing Manager

Department: Sales and Marketing
Position: Sales and Marketing Manager
Reporting: General Manager and Director

Job Purpose:

The Manager shall be fully responsible for all sales and marketing functions and shall ensure that the company attains and achieves the set monthly and annual targets. 

The manager will be the organizations’ primary contact person in sales and marketing related matters.

Key Responsibilities
  • Overall co-ordination and growth of sales and marketing for the company. Responsible for the growth of sales in the company by achieving set targets and strategies. You will also follow up leads to convert them to actual business. Meet Sales Targets and Budgets for volumes and profitability.
  • To plan and organise Sales activities including client meetings. This plan shall be communicated to management regularly as agreed from time to time.
  • Service Existing client base and offer added value to new and existing clients. This will ensure that we keep old clients while pursuing new clients.
  • Report accurately on customer visits and arrange appropriate follow-ups. Handover to Operations clients’ requirements to ascertain that Operations are able to adhere to clients’ requirements. You will also be responsible for monitoring if clients’ service level agreements are met.
  • Preparing and sending daily, weekly and monthly report to management as agreed from time to time. You will also give market intelligent reports to management.
  • To guide staff under you. To give them route leadership so that they are able to achieve the departmental goals. To ensure they are well trained and have the right skills to perform their duties.
  • To monitor quotations and offers to clients and agents. You must make sure we do not miss business opportunities due to non-response
Key Competencies: Drive for results

Key Tasks:
  • Growth of sales in terms of volumes as well as profitability
  • Set high performance standards and pursue agreed goals
  • Strive for constant improvements and take responsibility for achieving business results and persevere despite obstacles
  • Report problems to management with suggestions for resolutions
  • Analyzing tenders and bidding where necessary
Key Competencies: Understanding operations

Key Tasks:
  • Maintaining existing clients and adding value to them Understanding of pricing and profit analysis
  • Market analysis and the use of statistics to gain clients Demonstrate an interest in and an understanding of issues relevant to your department
  • Understand priorities, products and services and have a good grasp of how the department is run
  • Bring best practices to the attention of the department
Key Competencies: Problem solving and decision making

Key Tasks:
  • Diagnose problems and thoroughly analyze information to guide decision making
  • Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions
Key Competencies: Team work

Key Tasks:
  • Working with other departments to ensure that clients get proper and unquestioned customer service.
  • Demonstrate cooperation and trust with colleagues, supervisors, teams and across departments
  • Actively participate in and conduct organized meetings.
  • Interact with other staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication.
Key Competencies: Adaptability

Key Tasks:    
  • Be open to new ideas and make changes in the job and routine as required
  • Work in line with business requirements in a flexible and optimistic manner
  • Complete tasks as directed by management
Key Competencies: Planning and organizing   

Key Tasks: 
  • Establish action plans and schedules for meeting departmental priorities
  • Assign responsibilities, allocate resources and coordinate the activities to yourself and others so as to meet the objectives given
Key Competencies: Impact and influence

Key Tasks:
  • Promote your ideas persuasively and shape the opinion of your managers and to overcome resistance
  • Build consensus for action and negotiate mutually beneficial solutions implementation
Key Skills and Qualifications;
  • Minimum Bachelor’s Degree. A Master’s degree desirable.
  • Minimum 8 years’ experience and 5 must have been in a managerial position.
  • Experience in the logistics or clearing and forwarding industry is highly desirable
  • Hungry for success.
  • Team Player. • Efficient.
  • Self-motivated and confident.
  • Organised
  • Excellent Communicator both verbal and written.
  • IT literate.
  • Ability to work under pressure and tight deadlines.
  • Positive attitude and flexibility with ability to work unsupervised.
  • Analytical mind
  • Result Oriented
  • Possess Supervisory Skills
  • Intelligent.
  • Well presented
  • Ability to think on one’s feet.
Email CV and salary requirements to with “Sales and Marketing Manager” in the subject line