Horizon
Contact Centers is a fully on demand International Contact Center and Business
Process Outsourcing (BPO) Company.
Horizon
has a world-class facility within Nairobi, Kenya fully enabled to service the
global market by deploying the best of breed technology to run its operations
24 hours a day, 7 days a week.
We are looking to fill the following position;
Position: Senior Application and Database Developer and Administrator
(a) KPIs will be formulated and measure against the following:
- Ensure
effective implementation of all departmental processes, policies and
procedures.
- Efficient
and effective automate at reasonable cost, ALL back office processes that
have an impact on the most important unit of the organization, the
production floor, to deliver real time operational stats to empower
operations to make real time decisions.
- Efficient
and effective automate all back office operations to ensure that all
employees’ activities and task on any systems contribute to achieving
their objectives.
- Provide
metrics to show cost / revenue impact of workflow processes on Horizon’s
bottom line.
- Work
with Call Center Service Managers to ensure production workflows meet and
exceed our client’s expectation and grow existing business from the client
with the ultimate aim of establishing strategic alliance with the client.
- Ensure
successful change management in the automation of the enterprises
departmental business processes.
- Ability
to lead effectively to ensure target objective are met for all projects.
- Ability
to implement in timely manner all projects, which will include managing
and mitigating risks.
(b)
Knowledge, skills and experience
- 6
+ years professional experience in a corporate enterprise setting with the
following
- 6
+ years in a Senior Technical Position Application/Database Developer with
Experience C++, PHP, ASP, MySQL, LAMP, Linux, MS SQL, Oracle, and other
object oriented;
- 6
+ years experience in Technical Scoping and Specification, Accountability
for the technical aspects of the implementation of project plans including
technical design documents and diagrams;
- 6
+ years experience of database design, management and development working
with designers and developers.
- Bachelors
degree and four years of related database administration experience and 6
plus years of related database support experience;
- Have
in-depth knowledge of the software development life cycle, project
management to met deadline and people management to ensure all projects
are delivered in a timely and cost-effective manner.
- Experience
in CMM level 5 programming and project management environment is a big
advantage.
If
you believe this is an exciting and challenging opportunity for you; then
please go to www.horizoncontactcenters.com for more details and to apply.
An
attractive remuneration is offered for the above position.
Only
shortlisted candidates will be contacted. Closing date is Friday 09th November
2012.
Sales
Manager Job in Kenya
Sales Manager
A reputable company in the hospitality industry is seeking to recruit a Sales Manager
Skills
- 5
to 10 years face to face sales
- Self
motivated
- Excellent
computer skills
- Keen
on field work, developing, chasing and closing on potential sales
- Excellent
communication skills
- Excellent
geographic knowledge of Nairobi
- A
highly professional appearance
Duties
and requirements
- Strategy
Development
- Managing
corporate accounts
- 5
to 10 years direct face to face sales.
- A
background in Accounts and Finance is MANDATORY
- Provide
detailed reports on monthly revenue, forecast activity, personal targets
and company sales by branch.
- Prospect
for new market
- Prepare
financial reports
- Maintain
a corporate client database and strong client relationship
- Develop
accurate quotations for tender requests
- Analyze
sales performance
- Identify
investment plan to improve results
- Maintain
accurate sales reports and records from branch managers
- Identify
areas of improvements and implement solutions
- Follow
up with credit sales to finalize payment
- Analyize
and observe competition to ensure we remain competitive in the market
Salary
Ksh. 70 - 100 Gross.
Deadline: 5th November 2012
Please send an up to date CV, stating position you are interested in, current salary, accompanied by at least 3 referee telephone numbers/email addresses to;
jacque@summitrecruitment-kenya.com
Only short listed candidates will be contacted.
Please do not apply if you do not meet the requirements of the job.