Marie Stopes Kenya Health Markets Director Job vacancy

Role: Director, Health Markets
 

Reports To: Country Director
 

Liaises With: Country Management Team
 

Duty Station: Support Office, Nairobi with constant travel to field sites.
 

Purpose of the role
 

Leading a cross-functional team, this role will focus on the following 

1) strategic management and development of the Marie Stopes Social Franchise branded “Amua”; 

2) strategic management and development of demand generation activities; 

3) strategic management and development of social marketing activities – including MA OOC. 

In all aspects, cross functional collaboration and teamwork will be essential.  

As a member of the country management team (CMT), the Health Markets Director will contribute to the shaping and fulfillment of MSK’s strategic direction. 

The Director will work collaboratively with other CMT members to ensure operational synergies are optimized through cross-functional working.  

He/she will also work closely with the Director of Programmes and Country Director to build and maintain excellent donor and stakeholder relations, including the development of new business for MSK.
 

The Director will oversee a growing department, with direct line management of the Amua Social Franchising Manager, the Manager, Social Marketing and the Demand Creation Manager.

Key responsibilities
 

1. Strategic leadership of the Amua social franchise
 

Being accountable for and providing leadership and oversight to the Social franchising Manager and his team to:

• Improve or put-in-place robust systems and processes to support operations of the franchise network.
• Recruit and retain highly motivated and high-performing team-members who are passionate about private sector development for health.
• Ensure that Amua achieves objectives related to high-quality provision of family planning and reproductive health services and measured through CYPs and QTA scores
• Strategically manage relationships with ‘competing’ entities including optimizing Amua development in a positive and conducive environment.
• Manage the expansion of the Amua network to be the leading franchise for SRH services, ensuring franchises are well stocked and report real numbers to MSK’s data warehouse.
• Ensuring that the programme is evidence based, learning from operational research to match activities with the best possible outcomes
• Managing the programme in accordance with targets in donor agreements, ensuring compliance with indicators, and management of agreed activities in accordance with a budget.

2. Strategic leadership of Demand generation

• Improve or put-in-place systems and processes to develop MSK’s demand generation function.
• Expand the impact and role of demand generation activities for family planning (LAPM) and reproductive health
• Managing the programme in accordance with targets in donor agreements ensuring compliance with indicators, and management of agreed activities in accordance with a budget.
• Compliance with contractual obligations, including close out of projects in accordance with contractual obligations.
• Ensure that the programme is evidence based, learning from operational research to match activities with the best possible outcomes.

3. Strategic leadership of Social Marketing and MA OOC

• Ensure the effective and efficient management of the social marketing projects.
• Development of the Misoclear MA OOC programme, adjusting the mechanism for distribution of Misoclear as the market develops.
• Ensuring that the social marketing programme is evidence based, learning from operational research to match activities with the best possible outcomes and inform future marketing and distribution strategies.
• Strategically manage the pricing and packaging of products (Misoclear, condoms, pregnancy test kits etc) in line with market opportunities, external environment and market forces to generate sufficient income and achieve sustainable growth.
• Ensure promotional and BCC activities are positioned to optimize high brand recall and uptake of products.
• Oversee management of sales infrastructure and distribution systems and expand to MSK’s products to new areas and increase access.
• Manage the MA OOC programme in accordance with targets in donor agreements ensuring compliance with indicators, and management of agreed activities in accordance with a budget.

4.  External Relations, Advocacy and resource Development

• Manage and promote the corporate image of MSK as the leading SRH organization in Kenya.
• Represent MSK to external organizations including local, national and international government agencies, NGO/INGO officials, ministries and beneficiary groups.
• Develop and strengthen relationship with other SRH stakeholders in Kenya and maximize opportunities for collaboration to the benefit health market programmes and MSK.
• Mobilize resources for an increased method mix, with a view to generating sufficient income to create a sustainable health market business model.
• Ensure strong partnerships with the Ministry of Health and district health teams (DHTs). 
• Ensure strong partnership and collaboration with religious forums, professional bodies and other public sector that expand public-private partnership opportunities.

5. Leadership of MSK  as CMT Member

• Contribute to the strategic direction of MSK
• Take ownership with other Directors for the implementation of the MSK Strategic Plan and Business Plan
• Identify best-practice, innovations and integration with other MSK’ service delivery channels and support functions to increase access to high-quality services. 
• Ensuring that the programme is evidence based, learning from operational research to match activities with the best possible outcomes.
• Active member of the CMT and SMT
• Work with line reports to develop a good team spirit, based on MSK core values, within the Department and teams, including team members in the field.
• Build and maintain excellent relations with donors and stakeholders including.
• Provide leadership to the Private Sector Partnerships team, by ensuring the successful and proper execution of recruitment, training, induction, appraisal and motivation of all team members, in liaison with corporate services directorate (People and Development team).
• Provide mentorship to MSK staff to develop skills and performance

Job Requirements

• Management professional.
• MBA; other business, finance or project-management qualifications. [Experience may compensate for qualifications].
• Health services qualification [DESIRABLE]. MPH, health promotion, or relevant technical qualification.
• Minimum 5 years progressive work-experience, including evidence of leadership roles
• Minimum 3 years of client-facing experience. A strong background working on client-care and improvements to client satisfaction.
• Presentation skills – ability to present complex information to a broad public in an accessible and professional manner

Skills:

• Outstanding communication and training skills – your skills will include a diversity of training techniques.
• Highly numerate – 5 years of budget management responsibility. 
• Accountancy qualification [DESIRABLE]
• Highly articulate and analytical with attention to detail.
• Knowledge of current health context in Kenya. [DESIRABLE]
• Written work of a publishable standard [DESIRABLE]

Attitude / Motivation:

• Passionate about improving access to health services and information.
• Committed to professional development of yourself and team-members you support
• A ‘self-starter’ – you are able to work with limited direction to achieve results
• Belief in the role of the private sector to deliver health outcomes

Applications quoting the position title with detailed CVs with contact details of 3 referees (2 of which should be immediate former supervisors) should be submitted to:
 

People and Development Dept
pd@mariestopes.or.ke
Marie Stopes Kenya
 

On or before 21st September, 2012

NB: Please clearly indicate on the subject as ‘Director Health Markets’

Marie Stopes Kenya is an equal opportunity Employer