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Data Analysis, Sorting and Statistics Jobs in Kenya
Job Details
Data Analyst reporting to the Business Intelligence Manager within Customer Care
The Role
As a Data Analyst you will be responsible for gathering appropriate data sources, checking the integrity and accuracy of data, data entry (from one source to another), interrogating the data to spot trends and exceptions. You’ll collate your findings into pre-agreed formats, provide insight/commentary/interpretation and then publish/distribute it to pre-agreed decision makers
Key responsibilities:
Reporting
Produce Operational Performance and Customer Experience reports Work closely with stakes holders to evidence and validate improvement suggestions
Work closely with Management to highlight performance improvement issues/opportunities
Incident Management
Produce ad hoc reports to evidence live issues and offer solutions
Contact the manager at acsdpt@gmail.com Location: Nairobi, Kenya
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