Job Title: Bar Manager
Responsible To: General Manager, Operations Manager
Scope & General Purpose of Job:
- To direct, control and organise all staff, within your direct span of control, including the Assistant Bar Manager, ensuring customer requirements are satisfied.
- To assume overall responsibility for the running of the Bar.
- To attend weekly HOD meetings.
- To carry out Duty Management shifts as required.
- To maintain an open and accurate channel of communication with the entire Management Team.
- To implement, control & review all procedures relating to stock control, cash handling, purchasing and stock & waste disposal as relevant to the bar dept.
Duties and Responsibilities:
Quality of Service: To satisfy all customer requirements by ensuring that the service is constantly maintained at a consistently high standard with particular focus on regular clientele in the Public Bar
Productivity:
- To maintain and/or implement new efficient and effective work methods and systems.
- To prepare and issue, according to bar practice, staff rotas which will provide adequate cover in the most effective manner.
- To carry out ordering of supplies as and when necessary.
- To carry out accurate cash-up procedures at end of night.
- To liaise with HODs of Kitchen and other Departments regarding procedures, service, etc.
- To be informed and aware of all relevant legislation regarding service of liquor, the sale of tobacco, opening hours, etc.
- To be responsible for ensuring that security procedures are adhered to throughout the hotel.
- To communicate regularly and efficiently with Assistant Bar Manager and HODs
- To constantly strive to improve the standards of hygiene and service throughout the bar.
Cost Control:
- To practice economy and to minimise any incorrect usage of any resources with particular attention given to achieving G.P %/Labour % and minimising variable expenses.
- To regularly price check all beverage items bought for the operation, to ensure that we are buying at the best prices available.
- To ensure all deliveries are checked in correctly and that all relevant delivery dockets/ invoices are correct.
- To ensure that all services delivered within the bar operation are being charged for correctly by
- To continually monitor three beverage stock items per week, and communicate any shortages to the General Manager.
Supervision:
- To hold regular departmental meetings.
- To direct, control and organise the assistant bar manager and all staff within your direct span of control and to ensure that the required standards are achieved and maintained.
- To advise staff of unavailability, composition of dishes, information relation to drinks, wines, etc., and any other relevant information in order to ensure the efficient operation of the Bar.
- To set good example for the staff with regard to punctuality, attendance, attitude and hygiene.
- To liaise with the Human Resources Manager regarding recruitment needs, and to carry out interviews as required.
- To train new staff in methods and procedures.
- To implement Grievance and Disciplinary procedures where necessary, and report all serious breaches of discipline to Operations Manager, General Manager.
- To promote and practice relevant health and safety and fire safety standards.
- To provide induction training for new staff, and complete Skills Checklists within their first month of employment.
- To assess training needs and provide relevant training.
Hygiene:
- To practice high standards of personal hygiene at all times in terms of grooming and uniform.
- To maintain the required standards of operational hygiene according to the cleaning rotas at all times.
Loyalty: To display total loyalty to the management of the Hotel in the day-to-day performance of your role.
Interpersonal Skills:
- To maintain a harmonious work relationship between yourself, your assistant staff and customers.
- To provide all staff with a thorough understanding of their jobs and standards of performance and to clarify duties and responsibilities.
- To communicate a positive attitude, sincere interest, and to interact in a positive way with management and staff alike.
- To carry out any other reasonable duties as may be notified to you by the Senior Management above.
Please Note: This Job Description is neither definitive nor restrictive and may be modified to meet changing needs.
Email: nickmzuri@gmail.com