Sales Manager Job in Kenya

Sales Manager

Role/Objectives Summary

Responsible for the continuous development and performance of all sales activities in the assigned region, leads and directs a sales team staffs for the achievement of maximum profitability and growth in line with company vision and values. 

Establishes plans and strategies to expand the customer base in the marketing area and contributes to the development of training and educational programs for clients.

Major Responsibilities and Key Tasks

• Manage all sales department Operations and key performance areas as a profit centre  in liaison with the operations manager
• Ensure Department Targets are set and achieved within the given time frame
• Create an effective sales commission structure in liaison with the director
• Ensure proper follow-up for all potential buyers by developing, implementing and monitoring a prospecting and sales control system
• Assist individual sales executives in setting aggressive sales targets and assisting on sales and closing deals, as well as approving all deals made
• Receive and monitor daily sales reports, sales targets reports and sales visits report  from sales executives and customer care executives
• Management and Monitoring of customer satisfaction ratings for the department
• Manage customer development stages and retention process
• Carry out training of sales executives where necessary
• Addressing customer complaints
• Strategic  and monthly planning for the sales department
• Carry out market research
• Gather competitor info so as to stay ahead of competition
• Forecast for stocks
• Manage sales budget
• Plan, measure and manage the market Share
• Business Development; generating new business
• Ensuring proper follow-up for all potential buyers by developing, implementing and monitoring a prospecting and sales control system
• Tracking all customers and making sure all leads are logged
• Management and Monitoring of customer satisfaction ratings for the department
• Manage customer development stages from buying, cross-sell, up-sell, complaints and retention process
• Marketing
• Any other duties as assigned by management

Skills and Abilities

• Over 6 years experience in sales and marketing 4 of which must be in a sales manager position
• Those with experience in the hospitality industry will have an added advantage
• Degree in Business administration/ sales & marketing
• The ability to motivate and lead a sales team
• Excellent sales and negotiation skills
• Good business sense
• Initiative and enthusiasm
•  Excellent communication and 'people skills'
•  Good planning and organizational skills
• Good IT, budget and report writing skills
• A full driving license

Interested candidates can send their CV to

recruitment@workforceassociates.net on the Subject line indicates Sales Manager.

 Interested candidate to send their CV on or before 20th May 2012.