We are in the manufacturing industry of Hardware (tools, building materials, industrial equipment), home-ware (garden and home accessories) and super store, is seeking to fill the following position of a Showroom Manager who will report to the Head, Bulk Retail.
Purpose and Scope:
The Showroom Manager will be charged with managing efficient running of all facets within the retail space through:
Purpose and Scope:
The Showroom Manager will be charged with managing efficient running of all facets within the retail space through:
- Ensuring that all the process related to showroom opening and closing are followed correctly.
- Ensure Staff discipline, grooming standards, proper uniform, and ID cards are displayed
- Ensure cleanliness of the store, exterior and interior
- Security guard allocation and attendance, close observations of Security behaviour.
- Focus on sale and customer service. At all times professional, efficient, prompt, polite and courteous service must be provided to all the customers. The Manager is in charge of improving the standards of service offered in the outlet at all times.
- Ensure proper feed back of the customers about their shopping experience at the store.
- Check complaints, discontent, displeasure, or unhappiness of the customer; customers need to be smoothly handled, their queries and problems well attended to
- Managing Business development within the retail space
- Building and maintaining relationships with suppliers
- Ensuring proper and efficient Merchandising in the retail space
- Ensuring that the Stock levels in the shop are efficiently monitored and at optimal levels at all times
- Creating excellent Customer service experience in the retail space
- Overseeing and managing the Retail team
- Overseeing fulfilment to ensure quotes are converted into sales in a more efficient way.
- Developing an all rounded retail team by ensuring that their knowledge of the product is up to date through regular training programs
How to apply:
If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.
Please forward a copy of your updated resume, and your current salary and benefits package to info@dorbe-leit.co.ke before close of business 16th September 2011.
Only successful candidates will be contacted.
If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.
Please forward a copy of your updated resume, and your current salary and benefits package to info@dorbe-leit.co.ke before close of business 16th September 2011.
Only successful candidates will be contacted.