Micro Finance Firm Operational Risk Officer Job in Kenya

Our client a micro finance firm is looking for an Operational Risk Officer to recruit.
 

Main Purpose of role:
 

Responsible for the management of Operational Risk within the region, including the implementation of a risk management framework. 

The incumbent will be expected to understand the key operational risk issues impacting the various markets the business operates in. 

He / She will be required to establish and implement programs for quality improvement of the operations through deployment of best practices and quality standards.
 

Key Responsibilities:
 

Operational Risk Management

• Manages overall processes and assumes accountability for the region’s quality management practices.
• Formulation of standards and policies for Operational Risk Management within the region, while ensuring they are in line with the standards and policies of the Real People Group;
• Responsible for building an Operational Risk Management framework with assistance from the Group operational Risk Manager;
• Identifies and escalates risks and quality issues in order to resolve them as efficiently as possible;
• Reports the highlighted system/process gaps for resolution with relevant teams and follows up to ensure gap closure;
• Establishes and implements programs for quality improvement, and successful measurement criteria;
• Conduct regular client feedback sessions within the business unit to ensure an understanding of quality standards and requirements;
• Meets with operations teams regularly in order to provide feedback on quality performance, trends and focus areas;
• Conducts monthly inspection and calibration sessions to ensure the validity and reliability of results;
• Develops and delivers reports to the regional departmental heads, based on risk exposure gaps and proposes solutions to the same;
• Liaises with the Operational Business heads to establish quality performance guidelines for operations within the region and ensure adherence to these guidelines;
• Constantly review and adjust guidelines to ensure optimal performance;
• Ensuring operational processes and controls are identified and monitored to oversee compliance with Group policies and standards;
• Build an integrated and cohesive team with Group Internal Audit and Group Compliance;
• Drive the formulation of an effective risk management culture within the region, with assistance and reinforcement from the regional Executive Committee.

Key Result Areas:

• Develop, deploy and monitor the operational risk management framework within the region.
• Establish and implement programs for risk identification and mitigation.
• Highlight and report the identified system/process gaps to relevant units for resolution.
• Development of and adherence to quality performance guidelines

Person Specification:
 

Education / Qualifications:

• Bachelors degree in Business
• CPA (K) / ACCA or equivalent professional Accounting qualification

Experience:

• At Least 5 years working experience in a financial institution, with at least 3 years experience working within the Risk / Audit departments
• Experience within the Risk / Audit department of a financial institution will be preferred
• Project Management experience will be an added advantage

Skills and Competencies

• Highly detail oriented
• Self-starter / results orientated / analytical thinking
• Good communication skills
• Strong planning and organizing and project management ability
• Innovative thinking
• Resourcefulness
• Change leadership ability
• Excellent report writing abilities
• Knowledge of Corporate Governance

Key Relationships:

• Work closely with Head of Finance - EA, Head of MEF – EA and Head of Credit - EA in ensuring development and implementation of the operational risk management framework
• Liaise with Operational Managers in the implementation of the operational quality guideleines
• Liaise with the Group Operational Risk Manager for guidance and ensuring congruence between GVR risk policies with those of the Real People Group.
• GVR EXCO
• Work closely with Group Internal Audit Team

f you meet the above minimum requirements, kindly send your CV to the following address. Include your current and expected salary in your cv.
 

Frank Management Consult Limited,
Nyaku House 1st Floor, Argwings Kodhek Road,
P.O Box 5353-00200,
Nairobi.
 

Emails: robinson@frank-mgt.com/ jobsfmc@yahoo.com