Job Title: Account Manager
Reports To: General Manager
Position: 1
Role Objective
The account manager will be responsible for managing and facilitation of the company’s sales growth, attainment of monthly sales targets, projecting annual sales, tracking sales performance and interacting with other departments of the company to ensure that business orders are executed properly and profitably in line with the company’s objective.
Duties and Responsibilities
- Responsible for account development for existing key clients.
- Conduct market research to gain knowledge on new products based on clients needs and introducing and developing them into the market.
- Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
- Conduct customer surveys and give feedback on the same.
- Present and sell company products and services to existing and potential clients.
- Manage account services through quality checks and other follow-up.
- Identify and resolve client concerns.
- Develop and implement special sales activities to increase sales.
- Sell and service corporate customer’s requirements in customers full range of products.
- Manage full process of the sales from cold calling, presenting, negotiating and closing deals.
- Ensure orders are invoiced and processed.
- Responsible for customer relationships and meeting clients’ expectations.
- Provide regular two-way communication between the client and company, to provide strong representation and set proper client expectations.
- Ensure that client issues are dealt with in an efficient manner, informing the General Manager of any problems that may arise.
Skills and Interests
- Excellent communication skills and ‘people’ skills
- Good negotiation skills
- A confident and positive attitude
- Strategic thinker
- Ability to prepare reports, and proposal.
- Ability to work under pressure and meet targets
- Good organizational and administrative skills
- The ability to work well in team
- Innovative
- Proactive
- Quality oriented and self motivated.
Qualifications
- Bachelor’s Degree in Sales and Marketing or any other business related course
- Higher diploma in sales or Public Relation.
- At least 3 years working experience selling and marketing a product with a proven record of meeting sales targets.
- An individual with a wide network of business contacts
- Strong understanding of customer and market dynamics and requirements.
Disclaimer: Candidates who do not meet the minimum requirements stated above need not to apply.
Those fulfilling the requirements of the positions should email their application together with a detailed CV, indicating your availability, expected and current salary via email to dafina@wananchi.com on the Subject line clearly indicate which position you are applying for, not later than 10th August, 2012.