As a result of growth Inoorero University is looking for qualified and mature candidates for the position of Students Recruitment and Admissions Officer.
This is a new and exciting position to which you will bring a considerable track record of achievement in a similar role along with enthusiasm to work as part of a team to secure the success of a new venture.
Main responsibilities:
Main responsibilities:
i. Plan, develop and successfully deliver recruitment activities including pre and post application open days, on-campus visits, attendance at recruitment events, school events and related outreach activities within agreed budget.
ii. Manage a relationship marketing campaign, pursuing the recruitment opportunities offered by the internet and other electronic media as appropriate, and database marketing using internal and external systems.
iii. Make and process admission offers to prospective students in adherence to the policies and agreed timelines.
iv. Demonstrate an in depth knowledge of Recruitment, Admissions, Registry practices and procedures by answering/dealing with day-to-day enquiries politely, efficiently and accurately.
v. Liaise with relevant personnel on current admissions and registration policies, such as course exemptions.
vi. Provide personalized customer service of the highest level.
vii. Arrange for the dispatch of information packages, brochures etc. to clients as part of customer follow up.
viii. Convert prospects into students.
ix. Liaise with departments for student enquiries to ensure excellent service.
x. Collect customer feedback.
Experience & Essential Attributes:
Experience & Essential Attributes:
- Degree or diploma
- IT proficiency
- Excellent customer care skills
- Good communication skills
- 1-3 years in related field or customer service
- Ability to lead a team will be a distinct advantage.
How to apply
You may apply by emailing your letter of interest, CV, current and expected remuneration, and 3 referees to recruitment@iu.ac.ke by 31 August 2012.
Only shortlisted candidates will be contacted.
Please note that no paper applications will be considered.
IU is an equal opportunity employer.