Hotel Front Office Manager and Receptionist Jobs in Kampala, Uganda

Jobs In Kampala Uganda
 

A group of 5 star hotels is looking to recruit 2 positions for their hotel in Kampala Uganda
 

Front Office Manager

The Hotel is looking for a new TEAM member who possesses the following requirements:

Able to work well under extreme pressure 
 

GUEST Service driven
 

Have a positive attitude
 

Diligent and consistent
 

MUST have Grade 12. 
 

Hotel School Graduate/the Hotels in-service trainee graduate and or two year managerial experience are advantageous. 
 

Excellent communication skills, verbal & written. 
 

Computer Orientation and experience with Opera Fidelio is preferable. 
 

Good problem solving actions and makes use of sound judgment. 
 

Must have excellent planning and organizational skills.
 

Experience in duty management

Responsibilities

• Acquisition and maintenance of our GUESTS
• Meet and greet all our GUESTS with a friendly and welcoming smile.
• Deal with all our GUESTS daily queries.
• Operate the hotels Property Management System.
• Answer all incoming calls through the hotels switchboard and direct calls to the necessary extensions.
• Will be required to take live booking enquiries and also follow through with the hotels reservation procedure.
• Will be required to take charge of all front office operations and admin procedures
• Will be responsible for approximately 12 – 15 staff
• Will be required to work duty management shifts

Salary:

• $ 700- $ 1,000 per month negotiable depending on experience
• Housing benefits
• Medical benefits
• Monthly service charge bonus
• Year- end bonus which you qualify for after 1 year of employment
• Monthly incentive scheme

Receptionist

Protea Hotel Kampala, Uganda is looking for a new TEAM member who possesses the following requirements:

• Able to work well under extreme pressure
• GUEST Service driven
• Have a positive attitude
• Diligent and consistent
• MUST have Grade 12.
• Hotel School Graduate/Protea Hotels in-service trainee graduate and or two year managerial experience is advantageous.
• Excellent communication skills, verbal & written.
• Computer Orientation and experience with Opera Fidelio is preferable.
• Good problem solving actions and makes use of sound judgment.
• Must have excellent planning and organizational skills.

Responsibilities

• Acquisition and maintenance of our GUESTS
• Meet and greet all our GUESTS with a friendly and welcoming smile.
• Deal with all our GUESTS daily queries.
• Operate the hotels Property Management System.
• Answer all incoming calls through the hotels switchboard and direct calls to the necessary extensions.
• Will be required to take live booking enquiries and also follow through with the hotels reservation procedure.

Salary:

• $ 400- $ 600 per month negotiable depending on experience
• Housing benefits
• Medical benefits
• Monthly service charge bonus
• Year- end bonus which you qualify for after 1 year of employment
• Monthly incentive scheme

If you meet the above, kindly send or resend your application along with an up-to-date CV with telephone contacts for three professional referees to swift.recruitment.recruit@gmail.com including your daily telephone contact, current net salary and your expectation.
 

Only short-listed candidates will be contacted