Retail Banking Business Relationship Manager Job in Kenya

Business Relationship Manager – Retail Banking

Duties and Responsibilities

• Preparing & implementing sales plan/activities to acquire, expand and retention of profitable relationships
• Identifying and evaluating potential customers’ financial and service needs and recommend product/service offerings in liaison with Product Development Manager.
• Identifying and developing new profitable business relationship.
• Tracking and analyzing sales performance for Nairobi branch managers and implementing correcting or reinforcing action.
• Monitoring and maximizing retention and revenue through appropriate use of MIS systems and tools
• Planning and implementing campaigns for sales promotions
• Drawing and implementing customer calling diaries for Nairobi branch managers.
• Managing the Nairobi Branches sales teams to achieve set sales targets
• Leading, directing, motivating, training, coaching and developing the Nairobi Branches sales teams
• Managing compliance to sales and service, credit and lending policies for the Nairobi Branches.
• Ensure KYC and AML compliance.
• Distributing and monitoring of market information to maximize our market share
• Performance management for the Nairobi Branches sales and service team; leave schedules and other administrative activities.
• Work with support departments especially credit, treasury, operations and IT to ensure effective product and service delivery to customers.

Minimum Qualifications and Experience

• A University Degree in Finance or Business Management
• Must have worked in the bank for at least 5 years particularly in relationship management.
• Professional qualifications in Accounting, Marketing and/or Banking such as CKA(K), CIM, ACIB, or AKIB will be an added advantage.
• A Proven record in the delivery of business targets

Personal Profile

• Excellent communication and interpersonal skills.
• Sales and negotiating skills.
• Excellent analytical skills.
• Should have a business development mindset.
• Should be result oriented, with ability to work under pressure and deliver on time.
• Willing to travel widely within Kenya.
• Well versed with KYC/AML compliance requirements
• Well versed in the Banks products (state the products or services)

Deadline: 16/04/2012

Email: recruit@odumont.com