Position: Bar - Tender
Scope and General Purpose:
To prepare bar, including all necessary mise-en-place for service; and to serve customers in a professional, efficient and courteous manner.
Main Duties and Responsibilities:
Scope and General Purpose:
To prepare bar, including all necessary mise-en-place for service; and to serve customers in a professional, efficient and courteous manner.
Main Duties and Responsibilities:
- Setting and maintaining high standards of bar service in assigned area.
- Ability to establish and maintain positive relations with both customers and colleagues alike.
- Build strong relationship with both potential and existing clients.
- Using feedback to continually improve the Bars offer.
- Have a good knowledge of all beverages and menus and be able to liaise with the Bar Supervisor for any changes on a daily basis.
- Ensuring that all bar areas are clean and tidy at all times.
- Serving beverages and associated services to the required standard and ensures current stock levels are maintained
- Ensuring that the cellars and back of house areas are neat, clean and tidy.
- Ensuring correct and accurate billing of all drinks served.
- Attend to customer complaints courteously.
- Helps patrons select beverages by presenting menu; suggestive selling and explaining daily specials.
- Answering beverage preparation questions; offering cocktails and aperitifs; identifying appropriate wines.
- Maintains bar experience by inquiring of needs; removing courses as completed; replenishing stocks; refilling wine glasses; being alert to spills or other special needs.
- Concludes bar experience by acknowledging choice of bar; inviting patrons to return.
- Obtains bar revenues by totaling charges; issuing bill; accepting payment; returning change or credit card.
- Protects patrons/guests by adhering to sanitation, safety, and alcohol beverage control policies.
- At all times to be aware of and practise good customer relations, assisting the guest as required.
Knowledge, Skills and Abilities Required
- College Diploma in Hotel Management with four (3) years experience in a similar position
- Strong communication and interpersonal skills
- Excellent customer service
- Good organizational and time management skills.
- Good computer knowledge
If you are interested and meet the above qualifications please send your CV and application letter to: hrm@panarihotels.com
Closing date for receiving applications is 13th April 2012.
Only shortlisted applicants will be contacted.
Closing date for receiving applications is 13th April 2012.
Only shortlisted applicants will be contacted.