A firm dealing in Furniture seeks to recruit a Receptionist responsible
for operating multi-line telephone system and various administrative duties to
ensure smooth, swift and efficient service delivery to internal and external
customers.
Receptionist
Essential Duties and Responsibilities
Essential Duties and Responsibilities
- Welcomes
visitors, determines nature of business, and announces visitors to
appropriate personnel.
- Retrieves
messages from voice mail and forwards to appropriate personnel.
- Answers
incoming telephone calls, determines purpose of calls, and forward calls
to appropriate personnel or department.
- Answers
questions about organization and provides callers with address,
directions, and other information.
- Monitors
visitor access and issues passes when required.
- Updates
appointment calendars.
- Receives,
sorts, and routes mail; maintains and routes publications.
- Maintains
fax machines, assists users, sends faxes, and retrieves and routes
incoming faxes.
- Takes
payments for services and products.
- Prepares
travel vouchers.
- Orders,
receives, and maintains office supplies.
- Creates
and prints fax cover sheets, memos, correspondence, reports, and other
documents.
- Performs
other clerical duties such as filing, photocopying, and collating.
Minimum
Requirements
- A
minimum of a degree in business management, Front office or
administration.
- Additional
qualifications in secretarial fields will be an added advantage.
- At
least 2 years’ experience in a busy organization.
Competencies
- Excellent
Planning and Organizational skills
- Ability
to effectively manage multiple priorities at a given time
- Exemplary
Customer Service Skills
- Prioritizing
and Decision Making skills
- Excellent
Interpersonal skills
- Exemplary
Communication skills
- Initiative
and Innovation
- Punctuality
and Dependability
- Adherence
to Procedures and Quality Standards
If
you fit this description, please send your CV and cover letter to
vacancies@corporatestaffing.co.ke clearly quoting the job title (Receptionist)
On the email subject.