Sunday, June 29, 2014

FSD Kenya Mediation Services for Association of Kenya Credit Providers Alternative Dispute Resolution (ADR) Centre Call for EoI

FSD Kenya (Financial Sector Deepening)

Call for Expressions of Interest

Mediation Services for Association of Kenya Credit Providers Alternative Dispute Resolution (ADR) Centre

Financial Sector Deepening (FSD) Kenya is collaborating with the Association of Kenya Credit Providers (AKCP) to set up an Alternative Dispute Resolution Centre for the Credit Information Sharing (CIS) mechanism. 

Applications are invited from qualified persons for expression of interest in providing Mediation Services for the CIS ADR Centre.

  • To receive and enquire into complaints relating to information shared by credit providers through credit reference bureaus (CRBs);
  • To investigate complaints against members of the Association;
  • To liaise with the disputants and the Associations’ Secretariat to organize forums for mediation;
  • To promptly mediate and effectively resolve CIS disputes;
  • To meet set turn-around time in mediating the disputes;
  • To analyse the disputes before it and come up with trends that can be used to improve the CIS mechanism; and,
  • To undertake any other functions that may be assigned by the governing council in relation to credit information sharing disputes.
For appointment to the position of ADR CIS Mediators, the applicant must possess the following minimum qualifications:

  • ƒHold an appropriate degree from a recognized university;
  • Have at least three years’ experience as an ADR practitioner and particularly mediation;
  • Meet the requirements of Chapter Six of the Constitution and be of high moral character, integrity and impartiality; and,
  • Experience in administrative functions of an ADR office.ƒ ƒ
Click Here to Download Detailed Terms of Reference for this Position 

Applicants should submit their detailed CV, covering letter, a recent coloured passport size photograph, copies of testimonials, professional certificates and academic transcripts to the 

Association of Kenya Credit Providers, 
Kenya School of Monetary Studies (KSMS), 
Noordin Road, Off Thika Road, 
P.O Box 65041-00618, Ruaraka

Closing date: Wednesday 16th July, 2014.

FSD Kenya operates as an independent Trust registered in Kenya under the supervision of professional trustees, with policy guidance from its programme investment committee. Finance is provided by a number of leading development agencies including the UK’s Department for International Development (DFID), the Swedish International Development Agency (SIDA), and the Bill and Melinda Gates Foundation together with the Government of Kenya. Further information can be obtained from our web site: