Wednesday, September 24, 2014

SunnyMoney Innovations Department Project Coordinator Job in Nairobi, Kenya (KES 30K)

Project Coordinator – SunnyMoney Innovations Department

SunnyMoney Kenya - SMbrains

Job Location: Nairobi, Kenya – with field work in rural Kenya

Overall purpose of the job: The Project Coordinator will be responsible for supporting the SunnyMoney Brains’ department (Innovation Unit of SunnyMoney). 

He/she will support the department in the multiple projects but particularly with the Pay-As-You-Go Solar Lamps project (planning and execution) in Kenya. 

He/she will be focused on carrying on field visit and managing the aftersales services (customer service and maintenance) and project learnings.

Position Responsibilities

Logistics and Operations
  • To manage communications with education officials, HTM’s and deliveries (and all other support necessary) of the PAYG lights
  • To maintain accurate stock records at all times
  • To create comprehensive and achievable work plans
  • To support all customers in after-sales service, this includes managing the helpline, frequent communication with head teachers, troubleshooting, and/or notifying SunnyMoney Brains in order to resolve all issues
  • To maintain accurate records of expenditure and to follow pre-defined budgets.
  • To complete the following reporting sturture: basic project reports; weekly report; helpline log; survey log; monthly report; financial report and all other reports pre-agreed with line manager
  • To maintain an uptodate shared calander at all times and to upload the folder with the work document in a share folder with the rest of the team.
Generating Learnings
  • To conduct the following surveys/questionnaires/interviews with the following: head teachers, end-customers (during purchase, during payback and post pay-back), members of school community who did not purchase, and all other associated people with the project deemed of value
  • To ensure all interactions are accurately recorded in detail, in such a way as to help SunnyMoney Brains strategies
Key Competencies:
  • Quick Learner;
  • Passion for growth;
  • Proactive;
  • Organised and Detail Oriented;
  • Independent
Qualifications & Skills:
  • Bachelor’s degree required;
  • Strong Analytical Skills;
  • Experience in customer service and/or in solar energy companies is a plus;
  • Fluent in English (both oral and writing);
  • Conversant in MS word, Powerpoint, Excel.
Compensation and Benefits:
Starting salary Ksh30,000 (during the probation period – 3months)
Working Laptop and smartphone provided
How to Apply: Submit cover letter and resume (in English) to