Role
Creation and customization of Content as per the business requirement.
Abilities:
To understand and study the business challenges and the market reality of the region operating in. Should be able to create effective content on Product, Process and Skills for Sales staff working at different levels.
Get an in-depth understanding of the training requirements of sales staff so as to create the content accordingly.
Update knowledge about the competition, company products, pricing and the industry so as create a useful and effective content.
Aligning with Sales trainers to get the feedback on the training program conducted so that relevant changes can be made.
Constructing learning solutions while ensuring quality norms.
Creating facilitator and participant guide as well as other training material.
Conduct field study as and when required to obtain ground level data.
Conduct pilot programs and Train the trainers for trainers on the content created
Skills and Knowledge:
Educational Qualifications: Post Graduate/MBA/Graduate in English Literature/Mass communication
Relevant Experience:
Should have created content or conducted Training programs for the telecom industry.
Training experience should be coupled with good writing skills.
People from the telecom/FMCG industry with Sales experience would be preferred.
Personal Characteristics and Behaviors:
Strong and creative Written Communication Skills
Proficiency in MS- Office
Team Player
Strong on logic and analytical ability
Sound visualization skills
Eye for detail
Research orientation.
Ability to work with deadlines
Relevant experience in writing/ editing/ proof reading for tutorials and technical articles would be added advantage.
Send all your applications and CVs to hr.africa@centumlearning.com