KenCall IT Sales Specialists Jobs in Nairobi, Kenya

Title: IT Sales Specialist

Location: Nairobi, Kenya
 

Openings: 4

Description

• Cold-calling by telephone, identifying and contacting numerous potential clients daily.
• Carrying out extensive research via internet, telephone books and any other methods to identify new markets and business opportunities.
• Understanding and communicating up to date information on the products and services offered by the Client.
• Managing a sales database, ensuring all calls are logged accurately, including contact details and any follow up dates or other action required.
• Liaising with the sales team to pass on potential leads, checking that the necessary contact is then made by them and any requested action taken.
• Generating new business.
• Assisting with the administration for managing existing accounts.
• Meeting and exceeding targets.
• Up-selling.
• Identifying sales opportunities and leads.
• Direct selling to the client.
• Listening to customer requirements and presenting appropriately to make a sale.
• Maintaining and developing relationships with potential and existing customers via telephone calls.
• Arranging meetings for the sales team with potential customers to prospect for new business.
• Acting as a contact between the Client and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Advising on forthcoming product and service developments.
• Recording sales and order information and sending details on the CRM.
• Gaining a clear understanding of our customers' businesses and requirements
• Making accurate, rapid cost calculations, and providing customers with quotations.
• Feeding future buying trends back to the sales team.
• Attending team meetings, training and sharing best practice with colleagues.
• Collation and reporting of management information including KPI’s and quality audits, as well as the development of management systems.
• Maintaining a friendly and helpful attitude to clients, potential clients and staff and ensuring KenCall is always presented in a positive manner.
• Occasional tasks from the office at the discretion of the management and any additional ad-hoc duties as required.

Personal Attributes

• Must be results-orientated and able to work both independently and within a team environment.
• Must possess excellent verbal and written communication skills.
• Those who have hands-on experience in IT technical support have an added advantage.

Personal Requirements

Educational and/or Other Requirements/Qualifications

• Must possess 3 years sales experience in the IT Services Industry.
• Possession of an IT Related Diploma or Degree.
• Well versed with latest and emerging technologies.
• Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach).

Click here to apply online